We have a no-pet policy at Hillcrest Hall Country Inn but we accommodate registered service animals with advance notice. Service animals are limited to ground floor access rooms only.
A valid credit card is required to guarantee the reservation. Full cost of the stay is payable at time of check-in.
Cancellation Policy (Individual)
A cancellation fee equivalent to the full amount of the reservation will be charged for reservations canceled less than 72 hours prior to check-in.*
Cancellation Policy (Reservations booked as part of a Room Block)
Any cancellation of the reservation, in full or in part, must be received at least 7 days prior to check-in to avoid a cancellation fee. Reservations canceled from 4-6 days from day of arrival are subject to a 50% cancellation fee. Reservations canceled from the day of arrival to 72 hours prior are subject to a 100% cancellation fee.*
* Cancellation Policy also applies to early departures
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This policy was last updated on January 19th, 2022.
Your Privacy is Important to Us
Gathering of Personally-Identifying Information
Certain visitors to our website choose to interact with the website in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, should we have a blog with comments enabled, we ask visitors who comment on that blog at the website to provide a username and email address.
Like most website operators, we collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
We also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog posts or pages, where enabled. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
We may collect statistics about the behavior of visitors to the website. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.
If you would like to opt-out of any tracking related to Google Analytics in regards to our website you can download and install the Google Analytics Opt-out Browser Add-on which is available for all major browsers here:
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To enrich and perfect your online experience, the website uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
When visitors leave comments on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Links to External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you would you like more information regarding privacy policies please contact us by email or phone.